When reconnecting to a Bluetooth keyboard, you're asked to choose a language. If the accessory doesn't connect within 30 seconds, turn the accessory off and back on. If your Mac needs to reconnect to a Bluetooth accessory such as a keyboard or mouse, you might be asked to turn on the accessory. Your Mac then restarts and briefly shows a black screen or progress bar. If you want to do that, you can open Time Machine and back up to an external storage device.įinally, you will be asked to click Erase All Content & Settings to confirm that you want to proceed. You might be asked if you want to back up your Mac before resetting it. You might be asked to enter your Apple ID password so that your Mac can sign out of Find My. When asked to sign in with your administrator credentials, enter the password that you use to log in to your Mac. Before the erase begins, you will see a summary of all the settings, media, data, and other items that will be erased or turned off. Follow the onscreen instructions to erase your Mac and restore it to factory settings. Don't see this option?Īn erase assistant then opens. From the Apple menu in the corner of your screen, choose System Preferences.įrom the System Preferences menu in the menu bar, choose Erase All Content and Settings.
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